Running a business means handling messages from everywhere WhatsApp, Facebook, Instagram, Email, and even SMS. It can quickly become overwhelming to switch between apps, miss client messages, or lose track of important conversations.

An all-in-one communication platform helps you see and reply to every message from one dashboard. Instead of logging into multiple apps, you can view all client messages from Instagram, WhatsApp, Email, and SMS in a single view.
When all your client messages are connected, you don’t miss anything.
You can respond immediately, set reminders, and even use AI-powered smart replies to handle frequent questions automatically.
This means fewer delays and more happy customers.
Every modern business uses different apps to talk to customers WhatsApp, Facebook, Instagram, email, etc. But switching between them wastes time, causes confusion, and leads to missed messages.
When you can’t track who replied or follow up properly, you lose potential sales and customer trust.


Step 1: Connect All Your Channels
Easily connect your WhatsApp, Instagram, Facebook, Email, and SMS accounts.
The process is simple and secure done in just a few clicks.

Step 2: Manage Every Message In One Place
Once connected, all messages automatically appear in your main inbox.
You can read, reply, and organize them from one dashboard.

Step 3: Collaborate and Respond Faster
Assign tasks, add notes, and reply instantly.
No one needs to ask, “Who’s handling this?” everything is visible.

Step 4: Analyze, Improve, and Automate
Use reports to measure performance and let automation handle routine messages, reminders, and follow-ups.

Agencies can handle messages for multiple clients without confusion. Assign each client a separate folder or inbox and manage everything from one account.

E-commerce businesses receive messages about orders, deliveries, and payments daily.
A unified inbox ensures quick responses and better customer satisfaction.

Support agents can track all queries in one place, respond faster, and ensure nothing is missed.

If you’re managing everything yourself, this tool helps you stay organized and professional without hiring extra help.

AI Enrichment & Automated Message Classification
The system automatically tags and sorts messages based on their intent like “order inquiry” or “feedback” helping your team prioritize easily.

Multi-Account & Multi-User Access
Manage different business accounts or brands and invite unlimited users without losing control.

Workflow Automation & Follow-Up Triggers
Set automatic reminders or thank-you messages after each conversation.
Never forget a follow-up again.

CRM & Booking Integrations
Connect your communication hub with Exterly CRM, booking software, and automation tools to get a complete customer view

Customizable Notifications & Templates
Choose which updates you want to receive and create pre-written message templates to reply even faster.
Thousands of companies from salons and spas to cleaning services and marketing agencies use Exterly’s all-in-one communication platform to stay connected with their clients.
Sarah
Agency Owner

We never miss a client message again! Exterly keeps everything in one place
Mike
E-commerce Manager

Managing five platforms from one inbox has changed our workflow completely
Nadia
Spa Business Owner

My team can now reply instantly to clients without checking 10 apps it’s a lifesaver
It’s a tool that brings all your messages from email, SMS, and social media into one central dashboard.
Yes! You can connect and manage every channel from Exterly’s unified inbox.
Absolutely. You can connect WhatsApp Business and Instagram Direct easily.
Yes, you can assign conversations, leave notes, and track who’s managing each chat
Yes, all messages are encrypted and securely stored to protect your business and client information
AI analyzes message tone, suggests replies, and automatically routes messages to the right department or agent.
Yes. Exterly gives you detailed analytics like response time, satisfaction rates, and engagement trends.
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