What is Exterly’s Smart HoReCa Management Software?

It’s a comprehensive hospitality management tool designed for restaurants, cafés, and hotels — to handle reservations, orders, staff schedules, inventory, payments and customer data in one unified platform.

Can I manage both dine-in and delivery orders with this software?

Yes — the software supports order management for dine-in, takeout and delivery, including menu management and payment processing.

Does it include inventory and stock management?

Yes — you can track stock levels, manage inventory usage, and get alerts on low stock to ensure smooth kitchen operations.

Is staff scheduling and shift management included?

Yes — you can create staff schedules, assign shifts, and manage availability directly within the platform.

Is this software suitable for small restaurants and cafes?

Absolutely — it is built for small to medium hospitality businesses (restaurants, cafés, hotels) needing a unified management system without multiple separate tools.

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HORECA SMART: The All-in-One Marketing & CRM Software for Restaurants, Cafes & Hotels

Name: Exterly Smart HoReCa Management Software
Brand: Exterly
Price: 49 USD
Availability: InStock
Rating: 4.8 (220 reviews)

Smart Horeca management made simple connect marketing, sales, and customer relationships in one intelligent dashboard.

HORECA Smart by Exterly helps restaurants, cafés, hotels, and catering services automate communication, manage guests, and drive repeat business with built-in tools for CRM, campaigns, reviews, and analytics no coding or multiple apps required

Common Problems HoReCa Owners Face

❌ Double-bookings and missed reservations

❌ Scattered communication across social media, WhatsApp, phone

❌ No organized CRM or guest data system

❌ Low customer return rate due to poor retention strategies

❌ Negative reviews with no reputation control

❌ No website or inconsistent online branding

❌ Marketing is random, not automated or tracked

Exterly centralizes and automates all these tasks, so you can focus on delivering unforgettable guest experiences.

Smart CRM for Hospitality Businesses

Store all guest details, preferences, and visit history
Track every interaction from bookings to feedback
Segment guests for targeted marketing campaigns

Automated Marketing Campaigns

Send personalized SMS, Email, or WhatsApp campaigns
Schedule promotions, event invites, or discount offers
Use automation triggers (e.g., birthdays, last visit dates)

Centralized Booking & Lead Tracking

Track all inquiries, bookings, and reservations in one place
Automate responses to new leads or missed calls
Assign follow-ups to staff automatically

Social Media & Review Management

Connect your Facebook, Instagram, and Google profiles
Manage reviews and social engagement from one dashboard
Monitor brand reputation across multiple platforms

Why Choose Horeca Smart Software?

Built for Horeca Marketing & Growth

Unlike traditional management tools, this platform is made for restaurants, cafes, and hotels that want to automate marketing and scale faster.

End-to-End Automation

From guest follow-ups to re-engagement offers, everything happens automatically.

Centralized Data Management

All your contacts, conversations, and bookings are stored in one CRM, making it easier to personalize communication.

Smart Analytics

See how many messages converted into bookings, which campaigns worked best, and how your marketing ROI improves each month.

Who Can Use Horeca Smart?

Hotels & Resorts

Automate guest communication, collect feedback, and drive repeat stays through loyalty programs.

Restaurants & Cafes

Engage customers with special offers, holiday promotions, and review requests automatically.

Bars & Lounges

Promote events, happy hours, and exclusive memberships via targeted campaigns.

What Our Customers Say

Kiran M

Restaurant Manager

We no longer chase guests manually the system reminds, messages, and follows up automatically

Adeel H.

Hotel Owner

From marketing to customer feedback, everything’s connected. Horeca Smart just makes it easy

Our Amazing Clients

Watch How Exterly Works For Hospitality

See how hotels, restaurants, and cafés use Exterly to streamline bookings, boost marketing, and improve guest loyalty.

Exterly Features That Power Your Hospitality Business

Drag & Drop Website Builder

Create a professional website with gallery, booking form, contact info, and Google Maps no developer needed.

Online Booking System (Google Calendar + GMB Integration)

Let guests book rooms or tables directly via your website or Google Business Profile. Automated confirmations and reminders reduce no-shows.

Smart CRM

Plan and schedule posts, reply to DMs and comments, and run campaigns from a central dashboard.

Automation Engine

Set rules like:

"After checkout, send feedback form"
"If a guest doesn’t return in 30 days, send promo offer"
"For 5-star guests, ask for Google Review"

Reputation Management

Auto-request reviews on Google, TripAdvisor, or Facebook. Resolve negative feedback internally to protect your online rating.

Chatbot & Chat Widget

Automatically answer questions like menu availability, check-in times, or current offers even while you sleep.

Email & WhatsApp Marketing

Automate review collection and alerts across Google, Facebook, and 8+ social system and respond from one place.

Frequently Asked Questions

What is Horeca Smart software?

It’s an all-in-one marketing and CRM platform for Horeca businesses to automate guest communication, track bookings, and manage customer relationships.