Smart Hospitality Management Software for HORECA Businesses
Exterly for Hotels, Restaurants & Cafés
Managing bookings, staff, guests, reviews, and online presence in the hospitality industry is not easy. In today’s fast-paced, digital-first environment, hotels, restaurants, and cafés need more than just manual systems or basic tools.
Common Problems HORECA Owners Face
❌ Double-bookings and missed reservations
❌ Scattered communication across social media, WhatsApp, phone
❌ No organized CRM or guest data system
❌ Low customer return rate due to poor retention strategies
❌ Negative reviews with no reputation control
❌ No website or inconsistent online branding
❌ Marketing is random, not automated or tracked
Exterly centralizes and automates all these tasks — so you can focus on delivering unforgettable guest experiences.
Who This Software Is Built For
Hotels & Guest Houses
Manage room reservations, collect payments, follow up with guests, and request reviews — all on autopilot. Whether you run a boutique hotel, a resort, or a B&B, Exterly simplifies your operations.
Restaurants
Digitize table bookings, build a database of diners, send promotions via WhatsApp, and collect reviews. Keep your kitchen, wait staff, and marketing team in sync using Exterly.
Cafés & Coffee Shops
Manage daily operations, showcase menus on your website, automate loyalty messages, and schedule posts for Instagram — all from one dashboard.
01 Tools For Marketing & Sales
Reach the right audience, elevate your brand, and turn visitors into customers with tools tailored for growth
Email Marketing
Create campaigns that connect.
WhatsApp Marketing
Reach customers where they’re active
Social Media Management
Schedule and manage posts with ease.
Sale Funnels
Bring all messaging into one platform—SMS, email, and social.
Website Builder
Build professional, high-conversion landing pages.
Search Engine Optimization
Track and manage customer interactions in a single, organized CRM.
Invoicing & Payment Tools
Monitor reviews and keep your online image shining.
Reputation Management
Engage and grow your loyal audience.
All-in-One Communication Hub
Centralize your messages for smooth communication.
02 Tools For CRM & Customer Management
Stay organized, nurture leads, and deliver exceptional experiences with streamlined customer management
Pipeline Management
Track every stage of your customer journey.
Lead Management
Stay on top of your prospects with ease.
Task Management
Assign and track tasks effortlessly.
Appointment Scheduling
Track every stage of your customer journey.
Contact Management
Stay on top of your prospects with ease.
Retargeting Automations
Assign and track tasks effortlessly.
Membership Management
Manage your customer memberships seamlessly.
03 Tools For Sales & Revenue Optimization
Close deals faster, manage payments seamlessly, and unlock new revenue streams with smart optimization tools
Sales Funnels
Convert leads effortlessly with optimized funnels.
Quoting & Invoicing
Simplify billing and close deals faster.
Payment Integration
Make transactions easy for you and your clients.
Course Sales
Create and sell courses directly from your platform.
Industries We Serve In Healthcare
Eyecare Clinics
Manage patient exams, prescriptions, follow-up appointments, and automate appointment reminders. Deliver a smooth experience across your website, WhatsApp, and email.
Dental Clinics & Orthodontists
From bookings and x-ray appointments to treatment cycles and post-op follow-ups — organize it all under a smart CRM with automated reminders and payment tracking.
Ultrasound & Diagnostic Labs
Enable patients or referring doctors to book appointments online, receive reports via email, and streamline internal operations, billing, and staff availability.
Trusted by Businesses Like Yours
Sarah J
Café Owner, Islamabad
We used to manually confirm every booking and follow up for feedback. Exterly changed the game — bookings now come automatically and feedback is tracked.
Ali M
Hotel Director, Lahore
I run a 30-room hotel and 80% of my marketing was guesswork. Now, I know exactly who booked, what they liked, and how to bring them back
04 Tools For Automations & Insights
Say goodbye to repetitive tasks and hello to smarter decisions with data-driven automation
Workflow Automations
Automate repetitive tasks and save time.
AI Assistant
Optimize client interactions with smart tools.
Call Tracking & Recording
Make transactions easy for you and your clients.
Dashboards & Analytics
Gain insights and track progress effortlessly
Funnel & Website Analytics
Understand your performance in real time.
What Our Clients Say
Hassan
CEO, GradeMax Coaching
Our coaching academy went fully digital with Exterly. No more WhatsApp chaos. Now everything — classes, fees, and reports — is automated
Maria S
IELTS Trainer & Online Educator
As a course creator, I love how easy it is to upload lectures, manage batches, and get paid directly. The CRM helps me stay on top of leads too
Watch How Exterly Works For Hospitality
See how hotels, restaurants, and cafés use Exterly to streamline bookings, boost marketing, and improve guest loyalty.
Exterly Features That Power Your Hospitality Business
Drag & Drop Website Builder
Create a professional website with gallery, booking form, contact info, and Google Maps — no developer needed.
Online Booking System (Google Calendar + GMB Integration)
Let guests book rooms or tables directly via your website or Google Business Profile. Automated confirmations and reminders reduce no-shows.
Smart CRM
Plan and schedule posts, reply to DMs and comments, and run campaigns from a central dashboard.
Automation Engine
Set rules like:
"After checkout, send feedback form"
"If a guest doesn’t return in 30 days, send promo offer"
"For 5-star guests, ask for Google Review"
Reputation Management
Auto-request reviews on Google, TripAdvisor, or Facebook. Resolve negative feedback internally to protect your online rating.
Chatbot & Chat Widget
Automatically answer questions like menu availability, check-in times, or current offers — even while you sleep.
Email & WhatsApp Marketing
Automate review collection and alerts across Google, Facebook, and Yelp — and respond from one place.
Easily Connect with the Apps You Love
Frequently Asked Questions
Can I manage multiple branches or outlets?
Yes, Exterly supports multi-location businesses with centralized or branch-level dashboards
Does this integrate with food delivery platforms?
While Exterly focuses on direct booking and marketing, you can embed delivery links or APIs with supported tools.
Can I automate WhatsApp messages for no-shows or feedback?
Absolutely. You can build automation sequences for appointment reminders, no-show follow-ups, or guest satisfaction messages.
What if I already have a booking system?
You can either integrate your system or migrate to Exterly’s built-in calendar + booking engine, which syncs with Google Calendar and GMB.
Can I build my restaurant’s website with this?
Yes! Our drag-and-drop builder lets you create a beautiful branded website in minutes, complete with menus, galleries, bookings, and more.
Schedule Your Free Demo Today
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