Smart Hospitality Management System for HoReCa Businesses
Best Management System For Hotels, Restaurants & Cafés
Managing bookings, staff, guests, reviews, and online presence in the hospitality industry is not easy. In today’s fast-paced, digital-first environment, hotels, restaurants, and cafés need more than just manual systems or basic tools.
Common Problems HoReCa Owners Face
❌ Double-bookings and missed reservations
❌ Scattered communication across social media, WhatsApp, phone
❌ No organized CRM or guest data system
❌ Low customer return rate due to poor retention strategies
❌ Negative reviews with no reputation control
❌ No website or inconsistent online branding
❌ Marketing is random, not automated or tracked
Exterly centralizes and automates all these tasks, so you can focus on delivering unforgettable guest experiences.
Who This Management System Is Built For
Hotels & Guest Houses
Manage room reservations, collect payments, follow up with guests, and request reviews all on autopilot. Whether you run a boutique hotel, a resort, or a B&B, Exterly simplifies your operations.
Restaurants
Digitize table bookings, build a database of diners, send promotions via WhatsApp, and collect reviews. Keep your kitchen, wait staff, and marketing team in sync using Exterly.
Cafés & Coffee Shops
Manage daily operations, showcase menus on your website, automate loyalty messages, and schedule posts for Instagram all from one dashboard.
Trusted By Businesses Like Yours
Sarah J
Café Owner, Islamabad
We used to manually confirm every booking and follow up for feedback. Exterly changed the game bookings now come automatically and feedback is tracked.
Ali M
Hotel Director, Lahore
I run a 30-room hotel and 80% of my marketing was guesswork. Now, I know exactly who booked, what they liked, and how to bring them back
Our Amazing Clients
Watch How Exterly Works For Hospitality
See how hotels, restaurants, and cafés use Exterly to streamline bookings, boost marketing, and improve guest loyalty.
Exterly Features That Power Your Hospitality Business
Drag & Drop Website Builder
Create a professional website with gallery, booking form, contact info, and Google Maps no developer needed.
Online Booking System (Google Calendar + GMB Integration)
Let guests book rooms or tables directly via your website or Google Business Profile. Automated confirmations and reminders reduce no-shows.
Smart CRM
Plan and schedule posts, reply to DMs and comments, and run campaigns from a central dashboard.
Automation Engine
Set rules like:
"After checkout, send feedback form"
"If a guest doesn’t return in 30 days, send promo offer"
"For 5-star guests, ask for Google Review"
Reputation Management
Auto-request reviews on Google, TripAdvisor, or Facebook. Resolve negative feedback internally to protect your online rating.
Chatbot & Chat Widget
Automatically answer questions like menu availability, check-in times, or current offers even while you sleep.
Email & WhatsApp Marketing
Automate review collection and alerts across Google, Facebook, and 8+ social system and respond from one place.
Frequently Asked Questions
Can I manage multiple branches or outlets?
Yes, Exterly supports multi-location businesses with centralized or branch-level dashboards
Does this integrate with food delivery platforms?
While Exterly focuses on direct booking and marketing, you can embed delivery links or APIs with supported tools.
Can I automate Whatsapp messages for no-shows or feedback?
Absolutely. You can build automation sequences for appointment reminders, no-show follow-ups, or guest satisfaction messages.
What if I already have a booking system?
You can either integrate your system or migrate to Exterly’s built-in calendar + booking engine, which syncs with Google Calendar and GMB.
Can I build my restaurant’s website with this?
Yes! Our drag-and-drop builder lets you create a beautiful branded website in minutes, complete with menus, galleries, bookings, and more.
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