Online Reputation Management Software: Build Trust, Reviews, and Brand Credibility
Managing your online reputation has never been more important. Whether it’s a Google review, a Facebook comment, or a TripAdvisor mention every piece of feedback shapes how people see your business.
Our Online Reputation Management Software gives you one simple dashboard to monitor, manage, and respond to every review while building stronger trust and visibility for your brand.
Win More Business
What Is An Online Reputation Management System?
The importance of managing your business’s online image
Your online reputation is the digital reflection of your business.
Before buying, most customers read at least 5–10 reviews meaning your star ratings and feedback directly affect your sales. With our reputation management software, you can monitor every mention, review, or comment across multiple platforms and take action instantly.
How A Reputation Management Platform Helps Businesses Stay Ahead
Instead of checking different websites one by one, our reputation management platform brings everything together. You’ll get real-time notifications for new reviews, AI-assisted replies, and in-depth analytics that show how your reputation is growing.
This lets you stay proactive not reactive to what customers are saying.
Review Request Automation
Get more customer reviews on Google by leveraging Exterly direct integration with Google's private API.
Get Customer
Reviews Automatically
Collecting new reviews has never been easier.
Exterly sends customers to top review sites
to share their feedback.
Why You Need an Online Review Management Platform
Protect your brand from negative reviews
Unaddressed negative reviews can hurt your credibility. Our system instantly alerts you to negative feedback so you can respond quickly, resolve issues, and rebuild customer confidence before it escalates.
Build trust and visibility across Google, Facebook, and review sites
More positive reviews mean higher trust and visibility. The software helps you collect authentic feedback from happy customers, increasing your average rating across all major review platforms.
Increase customer retention with better reputation insights
By analyzing sentiment trends, you can identify what customers love and where to improve turning insights into stronger relationships and loyalty.
Key Features of Our Online Reputation Management Software
Unified Review Dashboard manage all reviews in one place
View and reply to reviews from Google, Facebook, Yelp, and more all from a single dashboard.
Real-Time Alerts never miss customer feedback
Get instant notifications whenever someone leaves a review, positive or negative.
AI-Powered Response Suggestions
Our AI helps you craft professional, friendly replies instantly, saving time while maintaining tone consistency.
Automated Review Requests via Email & SMS
Send automatic review requests to customers after a purchase or appointment, helping you grow 5-star feedback effortlessly.
How Our Reputation Management System Works
Step 1: Connect all your review sources
Securely integrate all your review platforms like Google, Facebook, Yelp, and TripAdvisor.
Step 2: View all feedback in one dashboard
Access a central dashboard to monitor every review and comment in real-time.
Step 3: Use AI tools to reply or assign responses
Leverage AI for quick replies or delegate specific reviews to your team members.
Step 4: Request new reviews automatically
Set automated workflows to request reviews via email or SMS after each interaction.
Step 5: Analyze performance and reputation growth
Track improvement through analytics showing response time, rating trends, and review growth.
Case Studies & Testimonials
Using automated review requests, a local salon boosted its Google rating from 3.9 to 4.8 in just 2 months.
Amanda
Spa Owner
We now respond to every client review in minutes!
Leo
Franchise Manager
Our Google rating went from 3.8 to 4.9 within 90 days
Why Choose Our Online Reputation Management Platform
Trusted by hundreds of businesses worldwide
Secure, scalable, and customizable
Dedicated support and onboarding assistance
Constant AI improvements and new integrations
Designed for growth whether you’re a startup or an agency
Frequently Asked Questions
What is an online reputation management software?
It’s a tool that helps businesses monitor, collect, and respond to online reviews across multiple platforms from one dashboard.
Can I manage reviews from multiple locations?
Yes! You can manage feedback from different branches or client accounts easily.
Which platforms does it integrate with?
Our software integrates with Google, Facebook, Yelp, TripAdvisor, Trustpilot, and more.
How does automation help with review replies?
Automation saves time by auto-suggesting or scheduling responses, ensuring consistency.
Can I control who responds to reviews?
Yes, through role-based access assign responses to the right team members.
Can I control who responds to reviews?
Yes, through role-based access assign responses to the right team members.
Is this system suitable for agencies?
Absolutely. Agencies can manage multiple clients from one dashboard
Do you offer AI review summaries and insights?
Yes, our AI summarizes sentiment and key themes from customer feedback.
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Can I connect my existing Stripe or PayPal account?
Yes, Exterly integrates directly with Stripe, PayPal, NMI, and many others
Is the CRM PCI compliant and secure?
Absolutely. Exterly follows PCI DSS standards with full encryption and 2FA protection.
Can I automate recurring payments?
Yes. You can set up recurring billing for retainers, subscriptions, or membership payments.
Does it support multiple currencies?
Exterly supports 135+ currencies with auto conversion and tax configuration.
How does payment tracking work?
All transactions appear in your payment dashboard with live updates, filtering, and export options.
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